Zendesk VS Intercom: In-Depth Analysis & Review

Zendesk vs Intercom in 2023: Detailed Analysis of Features, Pricing, and More In this section, we will briefly overview Intercom and Zendesk, including their history and key features. With a mix of productivity, collaboration, eCommerce, CRM, analytics, email marketing, social media, and other tools, you get the option to create an omnichannel suite. Zendesk offers […]

What Is Customer Service Automation? Full Guide

5 Undeniable Benefits of Customer Service Automation Yes—chatbots, automated contact centers, and other methods may sometimes lack the human touch and empathy. So, to be on the safe side, always give your website visitors an option to speak to a human agent. This is easy to do as most of the chatbot platforms also include […]